Privacy Policy

This privacy policy sets out how we use and protect any information that you give when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Information collected by our website - What we collect

For the purpose of making an enquiry or placing an order, our website may collect the following information. Your name and appropriate contact information including email address, address, preferences and interests. Other information relevant to customer surveys and/or offers may also be requested.

Controlling your personal information

You may choose to restrict the collection or use of your personal information if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please email us.

Payment security

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information and we will never store your credit/debit card details.

Website Cookies

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.

Email Communications and Sharing with Partner Brands

1. Collection of Email Addresses: We collect email addresses at the point of subscription or during transactions on our website. This collection is based on your consent, indicated by subscribing to our mailing list or opting in during a transaction.

2. Use of Email Addresses: We use your email address to send you updates about our latest deals, exclusive offers, and new product announcements. Our communications aim to provide you with valuable information tailored to your preferences and interests.

3. Sharing with Partner Brands: In our efforts to offer you a wide range of products and deals, we may share your email address with select affiliate jewellery brands. These partners are carefully chosen and adhere to similar standards of data protection and privacy. They may use your email to send you relevant offers and information about their products.

4. Unsubscribing/Opting Out: You have the right to unsubscribe from our email communications at any time. Each email we send contains an 'unsubscribe' link for this purpose. Similarly, you can also opt out of receiving communications from our partner brands.

5. Data Protection and Privacy: We are committed to protecting your personal information. We comply with all applicable data protection laws and regulations, including GDPR for our European customers.